How long is the warranty period for Chinese cars? Is the car warranty international? This is essential knowledge for friends planning to purchase or who have already purchased a Chinese car, as it impacts subsequent vehicle maintenance. Insufficient understanding may lead to dual losses in both energy and money.
Therefore, Ahcarsale provides a detailed analysis of overseas warranties for Chinese cars, covering warranty duration, scope, policies, procedures, required documents, safety and emission inspections, and special requirements in various countries.
Overseas Warranty Policies and Scope for Chinese Cars
Core Components Warranty
- Basic Warranty: Chinese car exporters (e.g., ZX Auto) offer a 3-year/60,000-km whole-vehicle warranty (BTB Service Policy), covering major components such as the powertrain, three-electric system, chassis, and electronic equipment. Among 211 parts, 184 are covered, achieving an 87% warranty rate.
- Tiered Warranty Standards: Warranty periods vary significantly for different components. For example:
| Component Name | Quality Judgment Criteria | Warranty Period (Months) | Service Content |
| Motor | No damage to the motor casing, no breakage at wiring outlets, intact attached wiring, no unauthorized disassembly. Performance faults are covered; wire cutting, missing labels, or faults caused by unauthorized modifications are not covered. | 6 | Free service |
| Controller | Intact controller casing and wiring, no unauthorized disassembly. Short circuits, open circuits, and other quality issues affecting use are covered; wire cutting, missing labels, or faults caused by unauthorized modifications are not covered. | 6 | Free service |
| Rear Axle | Damage due to external impact or abnormal destruction is not covered; brake shoe blocks are consumables and not covered. | 6 | Free service |
| Differential, Half Shaft, Brake Drum | Differential: Casing cracks, gear faults due to material issues, abnormal noises, etc., are covered. Half shaft: Shaft body fractures, spline fractures, etc., are covered. Brake drum: Cracks, bursts, etc., are covered. | 6 | Free service |
*Note: Differential, half shaft, and brake drum carry a 9-month warranty for issues like casing cracks or material faults.*
- Cross-Border Warranty Project: For Chinese cars purchased overseas, if quality issues meeting warranty standards arise, consumers can receive repairs or part replacements at partnered overseas service centers.
Special Policy Adaptations
Adjustments for different markets: E.g., ZX Auto adopts a BTB policy “synchronized with Australian standards” in Iraq, enhancing competitiveness with high coverage (87%) and long cycles (3 years).
The European market requires compliance with local corrosion warranty regulations; companies must conduct targeted research on policy compliance (e.g., anti-corrosion technical requirements).
Overseas Warranty Process for Chinese Cars
User Report → Overseas Agent Review → Dispatch Center Assigns Task → Local Technician Contacts Customer → Parts Request & On-Site Repair → User Confirmation → Service Report Archiving
Documents Required for Overseas Warranty of Chinese Cars
I. Core Documents (Universal for All Markets)
| Document Type | Specific Requirements |
| Vehicle Identity Documents | – Original purchase invoice (with VIN and bilingual EN/CN) – Vehicle registration certificate (export version) + notarized translation in target country’s language – Manufacturer-issued Three Guarantees Certificate (specifying warranty scope and exclusions) |
| Ownership Proof | – Certificate of Origin (COO) + import declaration (proving tax-paid status) – Vehicle compliance certificate (issued by manufacturer; must match invoice details) |
| Insurance-Related Documents | – Original Three Guarantees liability insurance policy (must include “Cross-Border Liability Extension Clause”) – Premium payment receipt (proving insurance validity) |
II. Fault Proof Documents (Core Basis for Warranty Claims)
| Document Type | Specific Requirements | Legal Basis |
| Quality Inspection Report | Fault diagnosis report issued by manufacturer/authorized service center, including fault code screenshots | Xin’an Insurance §4 |
| Repair Request Form | Fully completed Three Guarantees service application (detailing fault symptoms, occurrence time/location) | Three Guarantees Regulation §21 |
| Usage Record Proof | OBD data/dealer-stamped mileage records (proving mileage within warranty) | Xin’an Insurance §3 |
| Accident Liability Document | Police accident responsibility report (if applicable; excludes human error) | Ping An Insurance Clause B |
III. Region-Specific Documents (Target Market Exclusives)
| Market Region | Required Additional Documents | Basis |
| EU | – CE Mark annual audit report – ECER100 EV safety certification (mandatory for NEVs) | GSO1365 |
| Middle East (GCC) | – High-temperature environment test certificate – Arabic repair manual & warranty labels | Iraq Case |
| Southeast Asia | – Right-hand drive modification compliance proof (UNECE WP.29) – Localized parts catalog | CAAC §8.2 |
| Africa | ISO17025 third-party inspection report (if target country lacks standards) | Africa Customs Practice |
